Commonwealth Bank outage prevents millions of Australians from accessing accounts online



Massive Commonwealth Bank outage prevents millions of Australians from using their debit and credit cards online

Millions of Australians are unable to access their bank accounts online due to a nationwide outage.

Commonwealth Bank customers have vented their frustrations about the glitch preventing them from accessing their debit and credit cards online on Monday morning.

Commonwealth Bank has confirmed it’s aware of the problem.

‘We’re aware of an issue with the CommBank app and NetBank affecting credit cards and debit cards,’ the bank tweeted.

‘Some card settings may also be unavailable right now. We apologise for disrupting your morning, we’re working urgently to fix this as soon as we can.’

The bank claims online direct debits should be operating as normal.

Some customers have some of their accounts showing on Netbank or the app or others have none at all.

More to come. 

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